Work management platform
BetaOpero
Work management for teams and agencies: projects, tasks and workload in one place. Built because the tools we kept integrating for clients were either bloated or rigid.
AI Agents · Automation · Custom Software · Cloud
AI and software systems built around how your business actually works.
TGonix audits operational bottlenecks, connects the tools you already run, and delivers agents, automations and internal platforms that your team can operate after handover.
Grounded in your own sources
Automation with guardrails
Clean human handoff
TGonix Support Agent
AI-powered · Always on
Tell us what you are trying to build or fix.
Where should we start?
Products
We run the systems we build
Client work funds the products; the products prove the client work. Everything below runs on the same architecture, release process and monitoring we hand to customers.
AI hiring platform
BetaJobwise
AI job matching. Candidates find roles that fit their skills and goals, companies see a shortlist instead of a pile of CVs — using the same retrieval techniques we build into client agents.
Asset management system
LiveAMS
Asset tracking for internal IT: who has what, since when, and what it cost. Running in production, and the reference build for the internal tools we deliver.
Capabilities
Four areas we build in
Most engagements start in one and extend into the others. Web platforms and digital products sit inside custom software rather than standing on their own.
01 — AI Agents & RAG
Agents grounded in your own knowledge, not in guesswork
Retrieval-grounded agents for support, intake and internal questions, with defined escalation paths and a human in the loop where it matters.
- Retrieval over your documents, help centre and internal knowledge
- Defined escalation rules and human approval steps
- Support, intake and internal question-answering workloads
02 — Automation & Integrations
Connect the tools you already run and remove the manual steps
Process automation across your existing stack: CRM, help desk, storage, billing and internal systems, with monitoring and controlled failure handling.
- Lead routing, intake triage and approval flows
- Document and reporting pipelines across existing tools
- Data synchronisation between systems that do not talk to each other
03 — Internal Tools & Software
Software shaped around your operation, not the other way round
Internal tools, admin platforms, client portals and digital products built for how your team actually works, with role-based access and reporting.
- Operational dashboards, approvals and internal admin platforms
- Client portals and digital products, including web platforms
- Role-based access, reporting and audit trails
04 — Cloud & DevOps
Infrastructure that a small team can actually operate
Deployment pipelines, environment structure, monitoring and infrastructure design, sized for the team that has to run it after handover.
- Environment structure across local, staging and production
- CI/CD pipelines with migration-aware release steps
- Monitoring, logging and alerting on the paths that matter
What we solve
Real problems. Engineered solutions
Every engagement starts with a real bottleneck. We identify it, architect around it, and build systems that eliminate it permanently.
Manual, repetitive workflows
AI automation systems
Turn time-consuming tasks into hands-free, auditable automations.
Overloaded support teams
AI support agents
Handle FAQs, triage and escalation automatically, with a defined handoff to a person.
Disconnected tools and data silos
Seamless integrations
Connect your stack. CRMs, ERPs, and APIs become one coherent system.
Weak or outdated web presence
Premium web systems
Websites and apps that look high-end and convert visitors into clients.
Internal bottlenecks and manual ops
Custom software systems
Purpose-built tools for the exact operations your business runs on.
Knowledge locked in documents
RAG intelligence layer
Give your team and agents instant, accurate answers from your own docs.
How we build
From idea to live agent
A predictable, production-focused delivery process. No surprises and no runaway scope.
01
1-2 days
Discover
Map the workflow
Identify the most painful bottleneck. Define inputs, outputs, and success criteria.
- Pick one real, recurring problem
- Define what done looks like
- Lock scope and guardrails
02
2-4 days
Design
Architect the solution
Design the agent logic, tool integrations, and flow. Align on edge cases before a line is written.
- Agent structure and memory design
- Integration points defined
- Approval and fallback paths
03
1 week
Build
Develop with guardrails
Build the agent with safety first. No unbounded actions, clean error handling, and human handoff are ready from day one.
- Iterative dev with test cases
- Guardrails and rate limits
- Logging from day one
04
3-5 days
Integrate
Connect your tools
Wire the agent into your existing stack. APIs, webhooks, Slack, CRMs, or any internal system can be connected with care.
- 1-2 core integrations first
- End-to-end testing
- Observe behavior safely
05
Ongoing
Deploy & Scale
Ship and expand
Go live, monitor outcomes, and improve prompts and flows. Then replicate the pattern across the next workflow.
- Measure real outcomes
- Tune prompts and edge cases
- Scale to the next workflow
01
Discover - 1-2 days
Map the workflow
Identify the most painful bottleneck. Define inputs, outputs, and success criteria.
02
Design - 2-4 days
Architect the solution
Design the agent logic, tool integrations, and flow. Align on edge cases before a line is written.
03
Build - 1 week
Develop with guardrails
Build the agent with safety first. No unbounded actions, clean error handling, and human handoff are ready from day one.
04
Integrate - 3-5 days
Connect your tools
Wire the agent into your existing stack. APIs, webhooks, Slack, CRMs, or any internal system can be connected with care.
05
Deploy & Scale - Ongoing
Ship and expand
Go live, monitor outcomes, and improve prompts and flows. Then replicate the pattern across the next workflow.
Built for production. Scales with confidence.
How we deliver
Built to be operated after handover
Automation is only useful if the team inheriting it can see what it does, stop it, and change it. These are the standards applied to every engagement.
Human approval and escalation
Automated steps stop at defined checkpoints. A person approves what should not run unattended.
Role-based access
Permissions scoped per role where a system holds operational or customer data.
Logging and observability
Structured logs and alerting so failures surface as events rather than silence.
Controlled integrations
Explicit allow-lists, timeouts and bounded retries on every external call.
Data boundaries and grounding
Retrieval scoped to approved sources, so answers trace back to a document you control.
Documentation and handover
Architecture notes, runbooks and a walkthrough so your team can operate what we build.
Next step
Send us the workflow that costs you the most
We will review it and come back with what is worth automating, what is not, and a realistic sequence.