Legal
Privacy Policy
This page explains what we collect, why we collect it, and how we keep it secure.
Last updated: 12/26/2025
What we collect
- Contact details you provide (name, email, phone, company) when booking a demo or messaging us.
- Usage data (basic analytics like pages visited, device/browser info) to improve performance and UX.
- Messages you submit through forms or chat widgets (only what you type and what’s required to respond).
How we use your data
- To respond to inquiries and schedule demos.
- To deliver and improve TGonix services and support.
- To prevent abuse, spam, fraud, and security incidents.
- To measure site performance and fix bugs.
AI & content you provide
- Don’t submit sensitive personal data (medical, government IDs, passwords) unless we explicitly ask for it.
- If we process content through AI providers, it’s used to generate responses and operate the workflow you requested.
- We don’t sell your personal data. Period.
Sharing & processors
- We may share data with trusted vendors (hosting, email, analytics) strictly to run the service.
- We may disclose data if required by law or to protect rights, safety, and security.
Cookies
- We may use essential cookies for basic functionality and optional analytics cookies for measurement.
- You can block cookies in your browser settings (some features may degrade).
Data retention
- We keep data only as long as needed for the purpose it was collected (or legal obligations).
- You can request deletion of your contact details unless we must keep them for compliance/security.
Security
- We use reasonable technical and organizational measures to protect data.
- No system is 100% secure, but we treat security seriously and respond to incidents fast.
Your choices
- Request access, correction, or deletion by emailing info@tgonix.com.
- Opt out of non-essential emails anytime (we’ll keep only operational messages if needed).
If you have questions, email info@tgonix.com.